As Armas Hotels, the health of our valued guests is very important for us.
Our main aim is to ensure you holiday in a hygienic, safe and healthy environment.
That is why, through this declaration we would like to briefly share with you our increased hygiene and cleaning measures taken due to the COVID-19 Pandemic and in order to be prepared to any other possible epidemic risks that may occur in future,
Due to COVID-19 Pandemic a new set of standards have been added to our hygiene and cleanliness procedures that we implement in our hotels that we operate in Turkey (Antalya and Kirsehir cities) regarding;
• Publication of the World Health Organization (WHO) titled as "Operational considerations for COVID-19 management in the accommodation sector"Our Central Pandemic Monitoring Board, which was established at the very beginning of the pandemic process, constantly follows the agenda and developments. With the determinations and suggestions of our Board, necessary revisions in procedures and applications are made.
In addition, thanks to fast and healthy communication, we have made a quick decision to establish Workplace Health and Safety Committees under the chairmanship of our General Managers, which will be in charge of implementing created action plans and provision of necessary trainings to workers.
System operating in Armas Hotels consists of 4 designed dimensions Management Standards, Concept Standards, Operation Standards, Quality, Health and Safety Standards.
‘Risk Analysis and Improvement’ approach ensures that each of our processes is periodically reviewed and tested within the scope of predictions and possible disaster risks.
Continuous supervision and continuous improvement philosophy prevails in ensuring the continuity of the standards. In this context, the Internal Audit mechanism is operated continuously. Internal Audits are carried by authorized managers and teams.
Our hotels are constantly inspected and monitored on every different subject by External expert authorities.
• Legal Audits (Labour Law, business permits, smoking inspections, etc.)The hygiene of our hotel employees, who are in direct or indirect contact with you, our valuable guests, and in contact with each other, is one of the most important factors for an effective general hygiene practice. Due to this we are taking the following precautions:
• The service vehicles used by our employees on their way to work and back are organized in accordance with the social distance rules. Our employees must wear a protective mask during transfers. With the disinfectants in the service vehicles, our employees provide personal disinfection during boarding and leaving the transfer. Our service vehicles are regularly disinfectedAll the Guest Rooms in all our Hotels, Restaurants, Bars, SPA and Wellness Units, Kids Clubs and Playgrounds, General Areas, Meeting Rooms, Congress Halls and all other guest areas, Kitchen Areas, Stuff only Areas, offices and warehouses were disinfected with Hydrogen Peroxide based known and approved materials
• Disinfection procedures carried out by professional teams will regularly continueAll our hotels work with Diversey Company, which is internationally known for chemical cleaning products. Diversey Company regularly provides detailed training to all our personnel. For this reason, it is ensured that proper chemicals are used in proper quantity during cleaning. Cleaning is carried out with suitable cleaning materials and different equipment for each area.
• In all public areas and WCs, permanently touched surfaces, door handles, handrails, elevators, elevator buttons, sinks, faucets, toilets as always big attention paid to cleaning, after cleaning with water and detergent diluted bleach and chlorine tablets are used.Dear guests, for your easier and hygienically safer C/in and C/out to our hotels, we have taken a number of additional precautions.
• Luggage and other belongings will be delivered to guests’ room after being disinfected by our trained staff.Our aim in all our guests room is to provide you with hygienic and clean environment for accommodation.
• Housekeeping employees and managers of Room Cleaning work with mask and disposable gloves. After each room is cleaned and before starting to clean the other room, hands are washed and masks, gloves and cleaning cloths are replaced with new ones.All our hotels will not use rooms at full capacity for a certain period, in this way we aim to maintain the safe physical contact distance required in our food and beverage units.
• Our open buffet service system will be decreased to a certain extent, more hygienic and safe materials and equipment will be used in our buffets and will be often replaced by new ones. Self-service won’t be allowed, our responsible employees will constantly present in buffets to provide necessary guidance and service.Our children are the most precious for us and of course, it is very important to organise their a safe and fun holiday.
Due to the Circular published by the Ministry of Tourism of the Republic of Turkey in all the children areas such as Mini Club, playgrounds and amusement parks will be applied social distance rule. At the entrance of children to such areas, temperature will be measured and recorded.
Sunbeds at our Indoor Pool, Outdoor Pool and Beach areas are set according to the safe physical distance rule. Capacities of beach and pool sides of all our Resort Hotels are extremely sufficient.
To prevent diseases and infections, all the pools are cleaned as usual in accordance with established chemical values.
All sunbeds, sunbed cushions, beach and pool Cabanas and materials are daily cleaned and disinfected as required.
The smooth operation of Indoor Pool ventilation systems is provided.
In our Resort Hotels, sports and entertainment activities will be continued at low capacities and in a soft way in accordance with safe physical distance rules.
